DISQUS

Sui Generis: There’s No Such Thing As Bad Press

  • Brad Shorr · 1 year ago
    Hi Derrick, Thanks for expanding on my post. They say the opposite of love isn't hate, it's indifference. I really do think when customers shut down, you've almost certainly lost the business. On the flip side, when companies don't talk to customers, customers feel the apathy. That's why blogs are such a great opportunity to connect!
  • Derrick Kwa · 1 year ago
    You're more than welcome, Brad. =).

    Yeah, I've heard that line before, "the opposite of love isn't hate, it's indifference". That's a great line that's really applicable in this context, so thanks for sharing it.